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1. Order

All orders (online shop or mail) are completed with a lead time of 2 days.

This means same day pickups are not available. 

2. Shipping

Our biscuits & cookies are sent within Germany, Austria and Switzerland via DHL. 

The current shipping costs are shown separately.

3. Collection

Sahne&Kirsch offers for cakes and Cupcakes  no shipping.

This means that all products ordered in the online shop or by e-mail must be picked up at our business address. Our business address is: Atelier (no shop), Eltersdorfer Strasse 1F, 91058 Erlangen

You can specify the pick-up times when placing your order in our online shop.

4. Special Services

In connection with the order/purchase of cakes and/or cupcakes and/or biscuits/cookies for weddings, company celebrations or other major events, Sahne&Kirsch offers a special delivery and set-up service. This service must be discussed and scheduled with Sahne&Kirsch in advance, after which you will receive an offer. If the offer is accepted, 30% of the total amount is due immediately, after the deposit has been paid, the appointment is considered firmly booked. The balance is due by collection/delivery and canby Visa, Mastercard, Maestro card, PayPal, Apple Pay or by bank transfer (no cash) are paid. If you have any questions about our service, please send us an email to info[@]

5. Payment

We accept payments by Visa, Mastercard, Maestro card, PayPal, Apple Pay or bank transfers.

We accept no Cash.

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